Terms And Conditions
Our terms and conditions are crafted in strict adherence to international aviation standards and guidelines. .
Booking Requirements
Advance Booking: Reservations must be made 3-4 days before the scheduled flight.
Payment: Full payment is encouraged before departure, but a 60% deposit is also accepted. The remaining balance is due before the flight.
VIP Lounge Access
Availability: VIP lounge access is available upon request, with additional fees applicable per session.
Flight Cancellations
Conditions: Flights may be canceled or rescheduled due to weather conditions, government regulations, or timing issues related to booking. In such cases, alternative options or rescheduling will be offered.
Refund Policy
5 Days Notice: 80% refund if canceled at least five days before the flight.
36 Hours Notice: 50% refund if canceled within 36 hours.
24 Hours Notice: No refund for cancellations within 24 hours of departure.
Location Changes
Restrictions: Location changes are not allowed on the day of travel.
Children’s Policy
Seating: Children over two years must have their own seats for safety and compliance.
Luggage Limitations
Weight Restrictions: All baggage is subject to weight and size restrictions, depending on aircraft capacity. Clients will be informed of allowable limits during booking.
Partnerships and Services
Global Coverage: We work with partners across different countries to ensure quality service delivery. Our physical office is not operational currently, but our partner networks span multiple regions.
Identification Requirement:
All passengers traveling with us must present valid identification. This includes either an original National ID or a passport for foreign travelers.